Legal
Privacy notice
This notice explains how gardeninghub handles personal information when visitors send rental, driver hire, transfer or corporate transport enquiries through this website.
Who manages your information
- The website is operated by gardeninghub.
- Contact address: 25 Bishops Drive, Feltham, England, TW14 8LT.
- Email contact for privacy questions: gardeninghub@europe.com.
- Phone contact: +44 7394 582 617.
- This notice applies to information submitted through gardeninghub.info.
Information you may provide
- Your full name when completing an enquiry form.
- Your email address so we can respond to your request.
- Your phone number where you choose to provide it.
- Your organisation name, clinic name or company name where relevant.
- Journey details such as route, date, time, passenger count and vehicle class.
- Service preferences such as short-term rental, long-term rental, driver hire, transfer, corporate service or VIP class.
- Additional notes that you choose to include in the message field.
Information collected automatically
- Basic technical data needed to load and protect the website.
- Browser type, device type and approximate technical session information.
- Cookie preference choices, such as accepting or declining optional cookies.
- Security logs that help detect misuse, spam or harmful traffic.
- General website interaction information where optional analytics cookies are accepted.
Why we use personal information
- To respond to transport enquiries submitted through the website.
- To understand the requested rental period, journey type or driver hire need.
- To identify suitable vehicle categories such as economy, business, premium, SUV or minivan.
- To coordinate transfer details for airports, railway stations, hotels, clinics or other locations.
- To communicate with you regarding your enquiry.
- To maintain safe and reliable website operation.
- To keep practical records of enquiries and responses.
Legal reasons for using information
- We may use information to take steps requested by you before arranging a service.
- We may use information where it is necessary for legitimate business administration.
- We may use information to comply with legal duties if they apply.
- We may use optional analytics information only where your cookie choice allows it.
Transport enquiry handling
- Form submissions are reviewed so the team can understand the requested service.
- Route, timing and vehicle details are used only to respond to the enquiry and plan suitability.
- Submitting an enquiry does not create a confirmed booking by itself.
- Additional confirmation may be required before a vehicle, driver or transfer is arranged.
- We do not ask for unnecessary sensitive medical information through website forms.
- You should avoid placing private health details in the message field.
When information may be shared
- Information is not sold to third parties.
- Information may be shared with service providers who help operate the website or manage communications.
- Information may be shared where needed to handle a transport request.
- Information may be shared if required by law, regulation or a valid legal process.
- Only information that is reasonably necessary for the relevant purpose is shared.
How long information is kept
- Enquiry records are kept only for as long as reasonably needed for administration.
- Contact messages may be retained to manage follow-up communication.
- Technical logs are kept for a limited period for security and website reliability.
- Cookie preference records may remain until you clear browser data or update your choice.
- Information may be kept longer where required for legal, accounting or dispute-management reasons.
How we protect information
- We use reasonable organisational and technical measures to protect submitted information.
- Access to enquiry information is limited to people who need it for service administration.
- Website security measures help reduce spam, misuse and unauthorised access risks.
- No website transmission can be guaranteed completely secure, so only necessary details should be submitted.
Your choices and rights
- You may ask what personal information you have submitted to us.
- You may ask us to correct inaccurate contact details.
- You may ask us to delete information where retention is no longer required.
- You may object to non-essential use of your information.
- You may decline optional cookies through the cookie banner.
- You may contact gardeninghub@europe.com for privacy requests.
Contact for privacy matters
- Email: gardeninghub@europe.com.
- Phone: +44 7394 582 617.
- Postal contact: 25 Bishops Drive, Feltham, England, TW14 8LT.
- Please include enough detail for us to identify the enquiry you are referring to.
Updates to this notice
- This privacy notice may be updated when website features or business processes change.
- The latest version will be published on this page.
- This version is prepared for the 2026 website year.